About Us

Your Trusted Partner in Custom Trailer Solutions

JT Custom Trailers has been serving the trailer needs of Northeast Ohio and the surrounding Great Lakes region with a commitment to excellence that goes beyond the ordinary. We’re not just another trailer company – we’re your partners in finding the perfect trailer solution for your specific needs.

Our Story

JT Custom Trailers was founded on core principles that seem old-fashioned in today’s world, but we believe they’re more important than ever: loyalty, honesty, honor, and integrity. In our business, a person’s word and their handshake still mean everything.

We understand that purchasing a trailer or trailer parts is more than just a transaction – it’s about finding solutions that work for your unique situation. Whether you’re a contractor needing a reliable work trailer, an RV enthusiast looking for the right parts, or a business requiring specialized solutions, we take the time to listen first, then work together to find the best solution.

Our Philosophy

We believe in building relationships, not just making sales. Our approach is simple:

• Listen First: We want to understand your specific needs and challenges
• Discuss Options: We’ll walk through the pros and cons of different solutions
• Find the Right Fit: Our goal is your complete satisfaction, not just a quick sale

This collaborative approach consistently generates customer excitement rather than mere satisfaction. When you work with us, you’re not just another sale – you’re a valued relationship we want to maintain for years to come.

What Sets Us Apart

Local Expertise: As a locally owned business, we understand the specific needs of our region. From harsh Ohio winters to heavy-duty commercial applications, we know what works here.

Quality Commitment: We don’t cut corners. Every trailer we build and every part we sell meets our high standards for quality and reliability.

Comprehensive Service: From custom design and manufacturing to repairs and parts, we’re your one-stop solution for all trailer needs.

Relationship Focus: We’re here for the long haul. Our customers become part of the JT Custom Trailers family, and we’re always here when you need us.

Our Team

Led by John O’Neill Sr., our team brings decades of experience in trailer manufacturing, repair, and customer service. We combine traditional craftsmanship values with modern technology and techniques to deliver superior results.

Every member of our team shares our commitment to excellence and our belief that doing right by our customers is the foundation of any successful business.

Our Community

As a proud member of the local business community, we believe in supporting our
neighbors and contributing to the local economy. When you choose JT Custom Trailers,
you’re not just getting quality products and service – you’re supporting local jobs and local
families.

Looking Forward

While we’re proud of our traditional values, we’re always looking ahead. We continuously invest in new technology, expand our capabilities, and find new ways to serve our customers better. Whether it’s our growing online parts catalog or new custom trailer designs, we’re committed to evolving with our customers’ needs.

Get to Know Us

We invite you to get to know us and see for yourself what sets JT Custom Trailers apart. Meet our team, see our work, and discover why so many customers throughout Northeast Ohio and Northwest PA trust us with their trailer needs.

Ready to experience the JT Custom Trailers difference?

Contact us today at (440) 209-2866 or info@jtcustomtrailers.com. Let’s discuss how we can help with your next project.

At JT Custom Trailers, we don’t just build trailers – we build relationships that last.